Shipping Policy

Last Updated: [Insert Date]

Thank you for shopping with Mylovecrocs. We are committed to delivering your orders safely and efficiently. Please review our shipping policy below.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed, shipped, or delivered on Sundays or public holidays.

• During periods of high order volume, processing times may be slightly delayed. Customers will be notified in case of any significant delays.

Shipping Time

Estimated delivery times are as follows:

• Metro Cities: 3–7 business days

• Other Cities and Towns: 5–10 business days

• Remote Areas: 7–14 business days

Delivery times are estimates and may vary depending on location, courier services, weather conditions, or other unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.

• Promotional offers such as free shipping may be available from time to time and will be clearly communicated on the website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email, SMS, or WhatsApp message containing tracking details. Customers can use the tracking number provided to monitor their shipment status.

Delivery Attempts

Our courier partners will make delivery attempts according to their service policies. If a delivery cannot be completed due to an incorrect address, customer unavailability, or any other issue attributable to the customer, additional shipping charges may apply for re-delivery.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information. Mylovecrocs will not be responsible for delays or delivery failures resulting from incorrect or incomplete addresses.

Delayed or Lost Shipments

While we work with reliable logistics partners, delivery timelines cannot always be guaranteed. If your order is significantly delayed or appears lost in transit, please contact our support team for assistance.

International Shipping

Currently, Mylovecrocs ships only within India unless otherwise stated on our website. If international shipping becomes available, applicable shipping charges, duties, and taxes will be displayed during checkout.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide photographs of the package and product. We will review the issue and assist you with the next steps.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Mylovecrocs
Email: support@mylovecrocs.com
Website: www.mylovecrocs.com

We appreciate your trust in Mylovecrocs and strive to provide a smooth and reliable shopping experience.